---
title: "CiviCRM:"
subtitle: "The Community Advantage"
author: "Dominik Lukeš"
affiliation: "Dyslexia Action"
outline_version: 2
auto_title_slide: false
auto_thanks_slide: false
---

## CiviCRM: The Community Advantage
{id=pptx-77cbb610d1cf-001} {title}

![Logo of CiviCon London 2011: the word “CiviCon” with a triangular mark in place of the “V”, and “London 2011” beneath.](assets/media/img-2f495ace80738178.png)

Dominik Lukeš

Dyslexia Action

[http://dominiklukes.net](http://dominiklukes.net)

## Participate
{id=pptx-77cbb610d1cf-002}

ietherpad.com/civicomm

## Outline
{id=pptx-77cbb610d1cf-003}

- The Community Advantage
- Community and learning
- Community and support
- Community and development
- Community and value for money
- The Community Challenge

![Black-and-white photograph of a fire hydrant and a metal utility box standing against a plain wall, with a hand-drawn outline on the wall behind them.](assets/media/img-784d934a5c806fff.jpeg)

[http://www.flickr.com/photos/xdjio/11268364](http://www.flickr.com/photos/xdjio/11268364)

## Who are we?
{id=pptx-77cbb610d1cf-004}

- Developers
- CiviCRM Service Providers
- End-users
- Civi Support Workers
- Civi procurement

![A red spray-painted question mark with blue and pink dots on tarmac, beside a traffic island with a keep-left bollard.](assets/media/img-0be65098c663b4e1.jpeg)

[http://www.flickr.com/photos/lwr/277148620](http://www.flickr.com/photos/lwr/277148620)

## Our Civi
{id=pptx-77cbb610d1cf-005}

- 1 year old
- 6589 Contacts
- 17 course admins
- 150 Courses / Events
- 50 Admissions Profiles
- 2000 Memberships

![Screenshot of an online application form for the Postgraduate Certificate in Dyslexia and Literacy, October 2011, with account-creation fields (username, password) and initial application information (title, name).](assets/media/img-f15fb539b5d748d9.png)

## Our Civi Journey
{id=pptx-77cbb610d1cf-006}

- Demo / Install
- Meet up
- Choosing a provider active in the community
- Webinar
- CiviCon

![Logo of circle interactive.](assets/media/img-cc7deb6b4a213f36.png)

![Screenshot of a video titled “Introduction to CiviCRM webinar”, showing a title frame with the CiviCRM logo and the words “Introduction to CiviCRM” on a crimson background.](assets/media/img-d09d0fc82def270e.png)

## Community and learning
{id=pptx-77cbb610d1cf-007}

Everything you know, you know because somebody you trust told you

![Photograph of a group of young people sitting in a circle on the ground outdoors, looking down at something in the middle.](assets/media/img-1ff671d091bf656c.jpeg)

[http://www.flickr.com/photos/annarborfreeskool/5095414642](http://www.flickr.com/photos/annarborfreeskool/5095414642)

## Community and support
{id=pptx-77cbb610d1cf-008}

You want to make sure the people helping you know who to ask

![Photograph of a man and a woman sitting at a table and looking at a laptop, with a box of tissues beside them.](assets/media/img-267294104518138c.jpeg)

[http://www.flickr.com/photos/kaptainkobold/4458740285](http://www.flickr.com/photos/kaptainkobold/4458740285)

## Community and development
{id=pptx-77cbb610d1cf-009}

Why not leverage other people’s investments in customization

![Screenshot of a CiviCRM fundraising campaign, “Accounting integration improvements and Quickbooks integration”, showing a progress bar: raised $11,460.00 of $14,500.00 (79%), 11 donors, and a “Make-it-happen” button.](assets/media/img-122549bd5b4c35b6.png)

## The Community Challenge
{id=pptx-77cbb610d1cf-010}

How can community be perceived as a benefit?

![The Drupal logo with the slogan “Come for the software, stay for the community”.](assets/media/img-7983701edaafc110.png)

## The players
{id=pptx-77cbb610d1cf-011}

- Research
- Support
- End users
- Mid-level management
- CEO - level

![Aerial photograph of five people standing on sand around a ball.](assets/media/img-420b918e07fe259c.jpeg)

[http://www.flickr.com/photos/ricardo_ferreira/3117595833](http://www.flickr.com/photos/ricardo_ferreira/3117595833)

## Slide 12
{id=pptx-77cbb610d1cf-012} {notitle}

![Navigation bar of the CiviCRM website with the items Download, About, Help, Participate, Blog, Contribute and Professional Services; “Participate” is outlined in red.](assets/media/img-44b6a0ff10c630aa.png)

![Screenshot of the “Participate” page of the CiviCRM website, “Participate in the CiviCRM community”, with a list of ways to take part: community support and discussion forums, online documentation, registering a site, sharing a story, the roadmap, the issue tracker, Make it Happen campaigns, translations and the IRC channel.](assets/media/img-e3ed35d2f3261b73.png)

## Slide 13
{id=pptx-77cbb610d1cf-013} {notitle}

![Screenshot of the Dropbox Votebox page, “Votebox lets you decide what we work on next!”, listing ideas by votes (131662, 95124, 86060) with red boxes and arrows marking the “In Progress” and “Completed” tabs, the comment counts, the vote counts and the “votes left” counter.](assets/media/img-a900508948171d51.png)

## Thank you
{id=pptx-77cbb610d1cf-014}

**ietherpad.com/civicomm**

dlukes@dyslexiaaction.org.uk