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Collective Feature Purchasing for CiviCRM and FOSS: Alternative to MIH

Slide 1: Collective Feature Purchasing for CiviCRM and FOSS: Alternative to MIH

Collective Feature Purchasing for CiviCRM and FOSS: Alternative to MIH

Dominik Lukes, Learning Technologist

@techczech

training.dyslexiaaction.org.uk

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Slide 2: With contributions and advice from

With contributions and advice from

Logo of the Association for Learning Technology: the words Association for Learning Technology beside a green diamond containing the letters ALT.

http://www.alt.ac.uk

  • Maren Deepwell, Operations and Services Manager
  • Seb Schmoller, CEO

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Slide 3: Tweet comments @techczech with #civicrm

Tweet comments @techczech with #civicrm

The historical Twitter logo: a white lowercase letter t on a glossy light-blue rounded square.

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Slide 4: Outline

Outline

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http://www.flickr.com/photos/vijo/1231276186

  • Options for sponsoring development
  • Pros and Cons of MIH
  • Collective purchasing
  • Some practical ideas
  • Discussion

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Slide 5: How do new features get into CiviCRM?

How do new features get into CiviCRM?

Somebody pays for them or contributes time via SYOI (Scratch Your Own Itch) or during Code Sprint

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Slide 6: Sponsoring custom development in CiviCRM Now

Sponsoring custom development in CiviCRM Now

  • Custom code developed
  • Sponsor release of custom code to public
  • Contribute to MIH (Make it Happen)

Screenshot of a CiviCRM Make it Happen project box titled "Discount codes for events and memberships": a progress bar from $0 to $4,500.00 at 24%, "Raised $1,060.00 of $4,500.00", 4 donors, a description that the project will allow administrators to create discount codes for events and membership, "Campaign is ongoing" and a "Learn more" link.

http://civicrm.org/mih

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Slide 7: Custom code developed

Custom code developed

Pros

  • Quick
  • Running site with code implemented

Cons

  • Expensive
  • Difficult to maintain (upgrade)
  • No shared expertise benefit
  • No public code review
  • Often hardcoded options to save cost = low customizability
  • Variable documentation

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Slide 8: Sponsoring sharing of code

Sponsoring sharing of code

Pros

  • Long-term support
  • Benefit of public review / shared expertise
  • More customizable / generic interface
  • Better documentation
  • Easier maintenance / upgrading

Cons

  • More expensive (more development needed)
  • Benefit of public review limited if no support offered (for modules not core)
  • Possibly less flexible

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Slide 9: Contribute to an MIH

Contribute to an MIH

Pros

  • Cheap
  • Long-term support
  • Benefit of public review / shared expertise
  • More customizable / generic interface
  • Better documentation
  • Easier maintenance / upgrading

Cons

  • No precise control over features
  • Functionality only available with upgrade cycle
  • Difficult to fit in with organizational accounting

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Slide 10: Alternative: Collective Feature Purchasing

Alternative: Collective Feature Purchasing

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Slide 11: Collective Feature Purchasing (CFP)

Collective Feature Purchasing (CFP)

Several organizations get together around specific feature (feature set) that they identify as having in common, contract with a developer (company) who will implement the features taking into account specific implementation needs of individual contributors.

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Slide 12: Collective Feature Purchasing (CFP)

Collective Feature Purchasing (CFP)

A CFP collective can also work with the Civi Core team to determine roadmap synergies and needs for future maintenance. E.g. will the features be modules or rolled into core code base?

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Slide 13: Collective Feature Purchasing (CFP)

Collective Feature Purchasing (CFP)

CFP collectives can be ad hoc or more permanent. Members can join or opt out of specific CFP rounds.

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Slide 14: Collective Feature Purchasing (CFP)

Collective Feature Purchasing (CFP)

Key difference between CFP and MIH is greater transparency and accountability on both sides. A successful CFP round would end up with all contributors running actual code on their website.

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Slide 15: CFP – Pros / Cons

CFP – Pros / Cons

Pros

  • MIH < Cost < others
  • Control over features
  • Benefit of shared expertise
  • New features translate to immediate site functionality
  • Easier maintenance / upgrading
  • Easier accounting (hopefully)

Cons

  • Potential contractual framework complexity
  • Agreement on features among CFP partners

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Slide 16: CFP Spec Framework (Uservoice)

CFP Spec Framework (Uservoice)

Screenshot of the Dropbox Votebox page, "Votebox lets you decide what we work on next!", with red boxes and arrows marking the In Progress and Completed tabs, the "6 votes left" counter, and the vote counts (131662, 95124, 86060) and comment counts of the ideas "Watch any folder", "Sharing permissions" and "Better (more affordable) storage prices".

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Slide 17: Anybody wants to work on Events?

Anybody wants to work on Events?

http://bit.ly/civieventwishlist

CiviEvent Wishlist (#CiviCRM)

Posted on September 1, 2011 by Dominik Lukeš

We have been using CiviCRM for event management for over a year. This list covers the sort of things that might be needed by an organization running a wide range of events and courses of different types.

Event management

  1. Easier search: There should be an equivalent of the quick search bar for contacts for events. We run close to a hundred events at any one time and it would be nice if we could access them from the front screen. The workaround using Views/Finder works but doesn’t provide access to all the event functionality.
  2. Configurable event dashboard: The dashboard as it is now is pretty much useless for us since it only shows about a dozen events (we need a quick overview of many more) without any clear indication which events make it there. Also, it would be nice to be able to choose the columns displayed. E.g. event type is irrelevant to most admins but they would appreciate more granular registration count display. This could be built in Views in Drupal except, Views don’t seem to have access to counts of users. Plus the links provided by views to event configuration and participant listing appear to be broken.
  3. Multiple changes to event configuration: Often we have lots of events that need to have a small change made to them – e.g. the event price or location or default profile. It would be nice to be able to make those changes at once. Also, it would be nice to be able to edit event dates and things like registration status inline without having to go to the whole edit interface.
  4. Participant info: Better access to participant info would be really great. It would be great to be able to configure what is visible at a glance or have the participant profile expand similarly to what happens on case listings.

Event functionality

  1. Multiple registration paths: We need to register tutors, volunteers and students for the same event and it would be nice if we could have a different registration page for each. Particularly for paid events where only internal staff get to attend free. Showing a free option on the registration page is unprofessional and confusing.
  2. Internal/hidden prices: At the very least, it would be nice if we could have internal/hidden prices for events. At the moment, if we want to give somebody a special price we have no way of accounting for it in the database. Some of this could be accomplished by CiviEvent discount http://drupal.org/project/civievent_discount
  3. Post registration contributions/Partial payments: We have a number of events where the participants have to go through an approval process before they are asked to pay. It would be nice if we could associate contribution pages with specific events and have those show up as fees. Even better, it would be nice if multiple associated contributions would add up to an event’s fee (for instance, deposit and full payment).

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Slide 18: Anybody wants to work on Events?

Anybody wants to work on Events?

http://bit.ly/civieventwishlist

4. Internal/external event titles: This is a small but annoying feature. We would like to be able to refer to events with internal titles that would be used for internal listings and long descriptive titles that would be displayed to students. This way, managing events is cumbersome within the existing interface.

5. CiviAdmissions: Many of our events require the student to go through an admissions process. We use CiviCase for this at the moment but it is a big too big of an overkill for the job. It would be nice to have some sort of an event admissions workflow to manage event status. Perhaps per event type event status list with notes on each status and a record of event status changes on the event screen. Or an integration with CiviCase where a case status would trigger an event status.

Profile behavior

  1. Multi step profiles: This has been mooted elsewhere before. Here’s a nice way of how this can be accomplished but it would be nice to have this as core functionality: http://civicrm.org/blogs/kurund/using-civicrm-profile-survey
  2. Private profile titles: The profile titles show up on the registration form as is which makes it impossible for us to manage over 100 profiles effectively since we can’t name them in a descriptive way: “Short event initial info – Version 2 since May 11″
  3. Profile field logic: This has also been discussed. But we could really use “If you check X, Y becomes available/compulsory” kind of logic on profiles.
  4. Multi value fields in profiles: This is also not new and is standard functionality on most forms. http://forum.civicrm.org/index.php?topic=11563.0
  5. Contribution/participant fields on non-event related profiles: Very often we want to have participants submit additional details that we want associated with their participant profile and/or a contribution. It would be nice to be able to associate specific profiles with particular events and their related contributions.

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Slide 19: Discussion

Discussion

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Slide 20: Tweet comments @techczech with #civicrm

Tweet comments @techczech with #civicrm

The historical Twitter logo: a white lowercase letter t on a glossy light-blue rounded square.

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