CiviCRM: The Community Advantage

Logo of CiviCon London 2011: the word “CiviCon” with a triangular mark in place of the “V”, and “London 2011” beneath.

Dominik Lukeš

Dyslexia Action

http://dominiklukes.net

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Slide 2: Participate

Participate

ietherpad.com/civicomm

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Slide 3: Outline

Outline

The Community Advantage
Community and learning
Community and support
Community and development
Community and value for money
The Community Challenge

Black-and-white photograph of a fire hydrant and a metal utility box standing against a plain wall, with a hand-drawn outline on the wall behind them.

http://www.flickr.com/photos/xdjio/11268364

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Slide 4: Who are we?

Who are we?

Developers
CiviCRM Service Providers
End-users
Civi Support Workers
Civi procurement

A red spray-painted question mark with blue and pink dots on tarmac, beside a traffic island with a keep-left bollard.

http://www.flickr.com/photos/lwr/277148620

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Slide 5: Our Civi

Our Civi

1 year old
6589 Contacts
17 course admins
150 Courses / Events
50 Admissions Profiles
2000 Memberships

Screenshot of an online application form for the Postgraduate Certificate in Dyslexia and Literacy, October 2011, with account-creation fields (username, password) and initial application information (title, name).

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Slide 6: Our Civi Journey

Our Civi Journey

Demo / Install
Meet up
Choosing a provider active in the community
Webinar
CiviCon

Logo of circle interactive.

Screenshot of a video titled “Introduction to CiviCRM webinar”, showing a title frame with the CiviCRM logo and the words “Introduction to CiviCRM” on a crimson background.

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Slide 7: Community and learning

Community and learning

Everything you know, you know because somebody you trust told you

Photograph of a group of young people sitting in a circle on the ground outdoors, looking down at something in the middle.

http://www.flickr.com/photos/annarborfreeskool/5095414642

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Slide 8: Community and support

Community and support

You want to make sure the people helping you know who to ask

Photograph of a man and a woman sitting at a table and looking at a laptop, with a box of tissues beside them.

http://www.flickr.com/photos/kaptainkobold/4458740285

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Slide 9: Community and development

Community and development

Why not leverage other people’s investments in customization

Screenshot of a CiviCRM fundraising campaign, “Accounting integration improvements and Quickbooks integration”, showing a progress bar: raised $11,460.00 of $14,500.00 (79%), 11 donors, and a “Make-it-happen” button.

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Slide 10: The Community Challenge

The Community Challenge

How can community be perceived as a benefit?

The Drupal logo with the slogan “Come for the software, stay for the community”.

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Slide 11: The players

The players

Research
Support
End users
Mid-level management
CEO - level

Aerial photograph of five people standing on sand around a ball.

http://www.flickr.com/photos/ricardo_ferreira/3117595833

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Slide 12: Slide 12

Navigation bar of the CiviCRM website with the items Download, About, Help, Participate, Blog, Contribute and Professional Services; “Participate” is outlined in red.

Screenshot of the “Participate” page of the CiviCRM website, “Participate in the CiviCRM community”, with a list of ways to take part: community support and discussion forums, online documentation, registering a site, sharing a story, the roadmap, the issue tracker, Make it Happen campaigns, translations and the IRC channel.

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Slide 13: Slide 13

Screenshot of the Dropbox Votebox page, “Votebox lets you decide what we work on next!”, listing ideas by votes (131662, 95124, 86060) with red boxes and arrows marking the “In Progress” and “Completed” tabs, the comment counts, the vote counts and the “votes left” counter.

CiviCRM: The Community Advantage

Slide 1: CiviCRM: The Community Advantage